The UpStream

George Ferguson: Business Continuity - Protecting Data vs Protecting Businesses

posted Thursday Jun 28, 2012 by Guest Blogger

George Ferguson: Business Continuity - Protecting Data vs Protecting Businesses

George Ferguson is Product Marketing Manager for HP Continuity Services. In this interview, George discusses Disaster Recovery as a cloud based service. The goal of an effective program is protecting business processes and applications, not just protecting data. The most frequent disasters are component failure, human errors and longer term data center electrical failures.

Enterprises must know where the data is - within region or within country. This sort of approach rules out the public cloud offerings. George also mentions some risky short-cuts using the test and development that might be tempting, but could be very expensive in the long run.

High agility and very low recovery time and very low costs are major advantages of the Cloud Based system.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

Donald Livengood: Windows 7 and Beyond - Applications and Transformation

posted Thursday Jun 28, 2012 by Guest Blogger

Donald Livengood: Windows 7 and Beyond - Applications and Transformation

Distinguished Technologist Donald Livengood gave several presentations on the challenges of converting applications to Windows 7 and bringing various mobile devices into the portfolio.

Industry leaders approach the task by thoroughly understanding their users and use case. Apps must reflect their customers needs, and be bought into the corporate desktop strategy. A different type of employee is emerging, and the Transformation Experience Workshops offered by HP help IT managers to develop strategies for Cloud, Applications, or enterprise level technology policies for Prosumer products.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

Tinker Twins: Enterprise Escalations - Team Strength on the Ground When Seconds Count

posted Thursday Jun 28, 2012 by Guest Blogger

Tinker Twins: Enterprise Escalations - Team Strength on the Ground When Seconds Count

Chris Tinker is an HP Master Technologist with more than 12 years experience supporting "Mission Critical" enterprise customers on a broad range of technologies including but not limited to HP and third party hardware/software at or above a master level.

Greg Tinker is also an HP Master Technologist. Greg has more than 14 years experience in the same functional areas.

Both Greg and Chris Greg have managed technical operational outages with millions of Dollars/Euros hanging in the balance, and created Communication plans for everyone ranging from Master Architects to the CIO and higher executives of Fortune 500+ companies.

In this interview, Chris and Greg talk about the challenges of quickly orienting to an emergency outage situation, performing triage on multiple presenting problems, and establishing a clear response and recovery strategy. WIth outstanding technology skills as a base, their job entails a great deal of psychology and understanding of the business impact of resolving the problems.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

Jeff Carlat: Proactive Service and Support

posted Thursday Jun 28, 2012 by Guest Blogger

Jeff Carlat: Proactive Service and Support

Jeff Carlat is Director of Marketing at Hewlett-Packard, and is responsible for working with customers to minimize the cost and downtime impact of remedial action - which can be as much as $12-18 Million per hour in certain situations. The problem facing almost every CIO is that the expense of keep existing operations running consumes 75-80% of the IT budget- the majoritiy of the IT spend being labor.

Reducing human error and delay in finding and fixing problems is key part of a proactive strategy, integrating logistic support and response to the support telemetry. Logging in from a mobile device, the manager using Insight Online can monitor service, contract, warranty and license information.

Using this online capability, HP has been able to achieve a 66% improvement in response time.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

Brian Ng: Foundational Competencies for Big Data - Top Tier Company Innovation

posted Thursday Jun 28, 2012 by Guest Blogger

Brian Ng: Foundational Competencies for Big Data - Top Tier Company Innovation

Brian Ng is Director of Strategy and Portfolio for Information Management and Analytics. Strategic management of Big Data is understanding what Big Data can mean to Top Tier companies.

Big data is really an evolution of the environment that includes a new level of challenges. in structure and volume - but with the biggest factor being the speed at which the data streams in, often in unstructured form. Technology has enabled the mechanics of reacting to this new environment, but the real challenge remains making sure that the business units are in alignment.

HP works with clients to take a holistic view. Business alignment and participation in a monetization strategy for the opportunities that big data presents a constant target in all sorts of industries. The new insights have to be integrated into existing traditional enterprise data to generate the greatest value for the company.

Other critical success factors include focus on foundational capabilities and apps, not directing all attention and investment on complex realtime processing, clickstream monitoring, etc.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

Calvin Zito and Eric Siebert: VMware Blogging - HP Social Media for VMware and Storage

posted Thursday Jun 28, 2012 by Guest Blogger

Calvin Zito and Eric Siebert: VMware Blogging - HP Social Media for VMware and Storage

Calvin Zito is Storage Blogger & Social Media Strategist at HP. In this role, he manages all aspects of Social Media for HP Storage including but not limited to blogging, Twitter, and communities like LinkedIn.

A former HP customer, Eric is an IT industry veteran, author and blogger with more than 25 years of experience, most recently specializing in server administration and virtualization. His most recent book is Maximum vSphere from Pearson Publishing, and he has authored VMware training videos in the Train Signal Pro Series. Siebert also maintains his own VMware information website, vSphere-land.com, and is a regular blogger and contributor on several TechTarget websites.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

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