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Jeff Carlat: Proactive Service and Support

posted Thursday Jun 28, 2012 by Guest Blogger

Jeff Carlat: Proactive Service and Support

Jeff Carlat is Director of Marketing at Hewlett-Packard, and is responsible for working with customers to minimize the cost and downtime impact of remedial action - which can be as much as $12-18 Million per hour in certain situations. The problem facing almost every CIO is that the expense of keep existing operations running consumes 75-80% of the IT budget- the majoritiy of the IT spend being labor.

Reducing human error and delay in finding and fixing problems is key part of a proactive strategy, integrating logistic support and response to the support telemetry. Logging in from a mobile device, the manager using Insight Online can monitor service, contract, warranty and license information.

Using this online capability, HP has been able to achieve a 66% improvement in response time.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

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Brian Ng: Foundational Competencies for Big Data - Top Tier Company Innovation

posted Thursday Jun 28, 2012 by Guest Blogger

Brian Ng: Foundational Competencies for Big Data - Top Tier Company Innovation

Brian Ng is Director of Strategy and Portfolio for Information Management and Analytics. Strategic management of Big Data is understanding what Big Data can mean to Top Tier companies.

Big data is really an evolution of the environment that includes a new level of challenges. in structure and volume - but with the biggest factor being the speed at which the data streams in, often in unstructured form. Technology has enabled the mechanics of reacting to this new environment, but the real challenge remains making sure that the business units are in alignment.

HP works with clients to take a holistic view. Business alignment and participation in a monetization strategy for the opportunities that big data presents a constant target in all sorts of industries. The new insights have to be integrated into existing traditional enterprise data to generate the greatest value for the company.

Other critical success factors include focus on foundational capabilities and apps, not directing all attention and investment on complex realtime processing, clickstream monitoring, etc.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

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Calvin Zito and Eric Siebert: VMware Blogging - HP Social Media for VMware and Storage

posted Thursday Jun 28, 2012 by Guest Blogger

Calvin Zito and Eric Siebert: VMware Blogging - HP Social Media for VMware and Storage

Calvin Zito is Storage Blogger & Social Media Strategist at HP. In this role, he manages all aspects of Social Media for HP Storage including but not limited to blogging, Twitter, and communities like LinkedIn.

A former HP customer, Eric is an IT industry veteran, author and blogger with more than 25 years of experience, most recently specializing in server administration and virtualization. His most recent book is Maximum vSphere from Pearson Publishing, and he has authored VMware training videos in the Train Signal Pro Series. Siebert also maintains his own VMware information website, vSphere-land.com, and is a regular blogger and contributor on several TechTarget websites.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

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Christian Verstrate: Converged Cloud - Private, Managed, Burst, Conventional Capacity

posted Thursday Jun 28, 2012 by Guest Blogger

Christian Verstrate: Converged Cloud - Private, Managed, Burst, Conventional Capacity

Christian Verstraete is the Chief Technologist for Cloud Strategy at HP- with the mission of defining HP's Enterprise Business-wide functional and reference architecture and working across the CTO organization to coordinate activities around HP-wide Cloud offerings.

CIO's in this economic are looking for agility and responsiveness - allowing them to grow, flex or shrink as necessary. Christian talks about the process and discipline needed. The distinction between Core and Context functions is a key strategic skill in planning converged capability, tying things together in an open environment and providing the flexibility to move.

Christian discusses the difference between public cloud services and managed cloud services and why the needs of a business might require a combination the two approaches.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

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Lori Lewis:HP Enterprise 2020 - Envisioning IT's Future with Global Crowdsourcing

posted Thursday Jun 28, 2012 by Guest Blogger

Lori Lewis:HP Enterprise 2020 - Envisioning IT's Future with Global Crowdsourcing

In her current role, Lori has responsibilities to establish and execute the outbound and digital marketing objectives and activities, including thought leadership and social media channel promotion.

Enterprise2020 is a new initiative - seeking a perfect 20/20 view of the Enterprise in the Future. Combining insights of clients, academics, HP stockholders and experts from all sorts of industries, HP is providing an open and inclusive approach to capturing the best set of solutions that will reflect the needs of real people.

This crowdsourcing initiative will roll out a total of six chapters, with discussion and interaction at each stage, providing opportunity to capture and challenge thoughts from many different points of view.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

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E.G. Nadhan: Synergies - Big Data, Cloud Computing and Analytics

posted Thursday Jun 28, 2012 by Guest Blogger

E.G. Nadhan: Synergies - Big Data, Cloud Computing and Analytics

E.G.Nadhan, Lead Technologist, HP Enterprise Services, has over 25 years of experience in the IT industry delivering solutions in distributed environments. As the Lead Technologist for Global Strategic Capabilities within HP Enterprise Services (Applications), Nadhan leverages his experience to build and grow the standardized set of processes and tooling direction within Application Services.

There are certain synergies that apply across multiple industries thanks to the powerful combination of Cloud and Big Data, which opens up a wealth of data for context-specific analysis.

In this interview, Nadhan discusses:

1. Is the realization of such synergies within an industry unique to this combination? Have similar synergies been realized in the past?

2. How do you analyze historical data on multiple platforms - legacy or otherwise? What are the challenges involved?

3. Which industries are likely to take the lead on the realization of industry clouds and why?

Nadhan is the co-chair for the Service Oriented Cloud Computing Infrastructure project within The Open Group's Cloud Computing Work Group. He chairs the HP Open Group Strategy Steering Committee that enforces consistency in the level and nature of HP participation and contributions to The Open Group.

The video interview from the HP Discover 2012 event by the SDR News team is available after the break.

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