The developer behind game No Man's Sky, Hello Games, is certainly having more than their fair share of trouble. After seeing sales of the game tank, the company is now facing a false advertising suit in the UK. Following all of these issues, this week, the company's Twitter account announced,
No Man's Sky was a mistake.
While most of the gaming community would agree with this sentiment, it was certainly a surprise to see the developer admit it publicly. What made it even more surprising was the fact that the company's Twitter account had not been used since its troubles began in August. Clearly, anyone whose eyes are connected to their brain knew immediately that the account had been hacked and that this tweet was a fraud. That, however, was not the end of the story. In fact, it was just the beginning.
When several news agencies reached out to the company looking for comment, the email they received was as surprising, if not more so than the original tweet. It was sent from founder Sean Murray's email account, and stated in part,
I have contacted you because the silence from Hello Games has been unwarranted and unprofessional. The community has asked me to speak up, and I have a confession to make. The game was simply unfinished upon arrival. Our hand was forced by not only Sony, but the community as well. The constant harassment and absolute gross misconduct on the community's part has made it hard to fulfill our artistic vision, while the pressure from Sony to release the game as soon as possible forced us to cut key features. I want to apologize for what we did not deliver on, as the game does not meet up to what our artistic vision was.
Following these emails, Sean Murray's Twitter account became active again, harassing the company's official account. The two seemingly went back-and-forth a little bit, making a bad situation also awkward. The company, after retrieving their accounts, removed the tweet, as well as the Twitter sidebar on their website, which continued to show the tweet after the deletion. Another tweet was sent out, stating that the hacks were 100% solved, followed by the customary silence we have come to expect from the company.
This was not a dignified scenario for a company that is already disliked by the gaming community. The tone of the tweet and emails were certainly indicative of the way players have been feeling, but do not give a positive light to the company itself. Perhaps, in the future, the company will take better care to protect their corporate accounts and identity.